Shipping method and return

Shipping and return policy

How long does it take to deliver an order?

Delivery time varies depending on the product purchased, the delivery country, and the shipping company. We deliver all orders via express shipping. Do not take into account delays due to customs policies, or unforeseen reasons

In this case, the customs authorities will inform you about the procedures for obtaining your order

How long does it take to send my order to the shipping company?

All orders are sent to suppliers within 24 hours, and the order will be processed within two weeks, shipping time may vary

What is the shipping fee?

Shipping fees vary depending on the country and the number of pieces in the order

How can I track my order after it has been sent to the shipping company?

You can track your order via the shipment tracking code that we sent by email

Do you send requests to the country I live in?

We are proud to ensure that orders are delivered to every country in the world

What is the refund policy and procedures?

Once we receive the returned items, we will notify you and initiate the refund process immediately. However, it may take up to 14 days for your bank to process the payment for you

How can I cancel my order?

Yes! Orders that have not been shipped can be canceled by sending an email to info@edisstor.com and providing us with the order number and your contact information, and if shipped, the shipping fees will be deducted and sent to us again.

My order was canceled. Can I refund shipping charges?

If the canceled order has not yet been shipped, the total amount will be refunded with the shipping costs included.