I cancelled my order. Will I be refunded shippig fee too?
Hali2020-12-02T23:26:04+04:00If your cancelled order has not been shipped yet, the full amount paid including shipping fee will be refunded.
Can I cancel my order?
Hali2020-12-02T23:26:24+04:00Yes! Orders can be canceled by sending Email to firstname.lastname@example.org unless it os shipped
How can I exchange an item?
Hali2020-12-02T23:26:48+04:00Unfortunately, we don't offer exchanges for now. You can return any item(s) following our Return Policy, in the meantime, you can place a new order with us.
What is your refund process?
Hali2020-12-02T23:27:08+04:00Once we receive your returned item we will notify you and start with the Refund Process immediately. However, it may take up to 14 days for your bank to process the payment and to reflect it into your account.
Can I update my delivery address?
Hali2020-12-02T23:27:39+04:00You can update any information you want unless it is shipped
Can I add and remove items from my order?
Hali2020-12-02T23:29:43+04:00You can add and remove products freely from your basket before completing your order by clicking the (X) sign.